Shipping policy

At Luveley, we’re committed to delivering your tech supplies in a timely and efficient manner. Below you’ll find details on how we handle shipping, so you know what to expect when placing an order with us.

1. Order Processing

• Orders are typically processed within 12 hours of the completed purchase and shipped out the same day.

2. Shipping Methods & Delivery Times

• Standard Shipping: Most orders arrive within 5–12 days after processing.

• Express Shipping: Most orders arrive within 3–7 days after processing.

• Delivery times may vary depending on the shipping destination and any unforeseen carrier delays.

3. Tracking Information

• Once your order ships, you will receive a confirmation email containing tracking details.

• You can use the tracking number to monitor your delivery status on the carrier’s website.

5. International Shipping

• We currently offer shipping to all countries worldwide!

6. Damaged or Missing Shipments

• Inspect your package upon arrival for any damage. If you receive a damaged item, please contact our Customer Service team within 48 hours.

• If your shipment is missing items or fails to arrive by the estimated delivery date, let us know, and we will work with the carrier to locate or replace your order.

7. Returns & Exchanges

• For more information on returning an order, please refer to our Return Policy or contact us directly.

Contact Us

For additional questions or concerns regarding your shipment, feel free to reach out to our Customer Service team at support@luveley.com, and we’ll be glad to assist you.

Thank you for choosing Luveley for all your skincare related needs!